🌿 Frequently Asked Questions

  • What is a Free Discovery Call, and who is it for?

    A Free Discovery Call is a 15-minute introductory call designed to learn more about your health concerns, your goals, and whether my approach is the right fit for you.

    During this brief call, we will discuss what you are struggling with, what kind of support you are looking for, and which program or next step may be most appropriate. This call helps ensure that your time, energy, and investment are directed toward the right level of care.

    You can book your Discovery Call directly through my website.

  • What are your qualifications?

    I am a Doctor of Acupuncture and Chinese Medicine, Licensed Acupuncturist, and Diplomate of Asian Herbal Medicine through the NCCAOM — Dipl. AHM (NCCAOM)™.

    I received my doctorate in 2019 and have completed advanced Functional Medicine training with leading physicians and educators in the United States. My clinical approach blends modern Functional Medicine, lab analysis, Chinese Medicine, herbal medicine, nutrition, nervous system support, and root-cause care.

    In the United States, I practice within the scope of my licensure and credentials. For clients outside the United States, my work is offered as health coaching, functional wellness education, and lifestyle support rather than medical diagnosis or treatment.

    This allows me to bring together the best of East and West — supporting the whole person with compassion, clinical experience, and a focus on long-term vitality and longevity.

  • What do I need to prepare for my initial consultation?

    Once you purchase your consultation or program, you will receive instructions for scheduling and onboarding through Healthie, my secure patient portal.

    Before your appointment, you will be asked to complete your health history forms and upload any relevant lab results from the past year. This allows me to review your case before we meet, so our time together can be focused, specific, and clinically useful.

    If your package includes functional lab testing, your test kits or requisitions will be arranged once payment has been received.

  • How long does it typically take to see results?

    Every person is different. Some patients notice improvements in energy, digestion, sleep, cravings, mood, or clarity within the first few weeks. Deeper hormone, gut, metabolic, fertility, thyroid, and nervous system patterns often require a longer commitment.

    Chronic health issues usually do not develop overnight, and they rarely resolve with one quick change. My programs are designed to create steady, sustainable progress over time by addressing the root causes of your symptoms rather than simply chasing short-term relief.

    My goal is to support your long-term vitality, resilience, and longevity — not just help you feel better temporarily.

  • What is Functional Lab Analysis, and why do you use it?

    Functional lab analysis helps us better understand what may be driving your symptoms beneath the surface.

    Instead of guessing, I use testing such as the DUTCH Complete hormone panel, GI-MAP stool test, blood work, and other functional assessments when appropriate. These tests can provide insight into hormones, cortisol rhythm, digestion, inflammation, nutrient status, detox pathways, gut health, and metabolic function.

    This “testing, not guessing” approach allows me to create a more personalized roadmap based on your body, your history, and your goals.

  • How do Functional Medicine and Chinese Medicine work together in your programs?

    Functional Medicine and Chinese Medicine both aim to understand the root cause of symptoms by looking at the whole person.

    Functional Medicine uses modern lab testing and physiology to assess patterns such as hormones, gut health, inflammation, blood sugar, detoxification, and nutrient status.

    Chinese Medicine brings a deeper understanding of constitutional patterns, Qi, Blood, Yin, Yang, organ systems, emotional stress, and how the body functions as an interconnected whole.

    Together, they create a powerful East-meets-West approach that allows us to look at both the data and the deeper patterns behind your symptoms.

  • Do you address emotional health and nervous system regulation?

    Yes. Emotional health and nervous system regulation are often a key part of healing, especially for chronic symptoms, hormone imbalance, digestive issues, fertility stress, trauma patterns, and weight-loss resistance.

    I am certified in NeuroEmotional Technique, also known as NET, and I may integrate tools such as NET, Matrix Reimprinting, tapping, breathwork, mindfulness, and nervous system support when appropriate.

    This does not mean your symptoms are “all in your head.” It means the body and nervous system are deeply connected. When the body has been under long-term stress, it can affect digestion, hormones, sleep, inflammation, cravings, pain, metabolism, and recovery.

  • Where are your services and lab testing available?

    Most consultations are offered virtually through secure Zoom sessions, allowing me to work with clients in different locations.

    Functional lab testing is available for clients in the United States and Australia, depending on the specific test and location. Common tests may include the DUTCH Complete hormone panel, GI-MAP stool test, and other specialty or blood-based assessments.

    I also offer limited in-person sessions in Southern California and Melbourne, Australia, when available.

  • What is your refund and cancellation policy?

    Consultations, lab testing, and program fees are non-refundable once purchased.

    Lab tests are ordered specifically for you, and many costs are incurred as soon as the requisition or kit is created. For this reason, lab fees cannot be refunded once ordered.

    For retreats or VIP experiences, a non-refundable deposit is required to secure your dates. The remaining balance is due according to the payment timeline provided at booking.

    If you need to reschedule an appointment, please provide as much notice as possible so we can find another suitable time.

  • How do I communicate with you between appointments?

    Ongoing communication is handled through Healthie, my secure patient portal.

    Once you are enrolled in a program, you may use the portal to send quick questions, updates, or clarification requests about your plan. This keeps your health information, forms, labs, and messages organized in one private place.

    Between-session messaging is intended for simple check-ins and clarification. More detailed clinical questions, protocol changes, or new concerns are best addressed during scheduled consultations.

  • Can I work with you if I already have a doctor or specialist?

    Yes. Many of my patients are also working with a GP, OB-GYN, fertility specialist, endocrinologist, gastroenterologist, prescribing doctor, or other healthcare provider.

    My work is complementary and supportive. I do not replace your medical doctor, diagnose emergencies, or manage prescription medications. Instead, I help you understand your body more clearly and build a root-cause plan to support your hormones, gut, metabolism, fertility, nervous system, and overall wellness.

  • What kinds of conditions do you commonly support?

    I commonly support women and families with hormone imbalance, perimenopause, menopause, fertility preparation, IVF support, pregnancy and postpartum recovery, gut issues, bloating, constipation, SIBO patterns, H. pylori, thyroid patterns, fatigue, chronic stress, nervous system dysregulation, metabolic weight loss, inflammation, and complex chronic health patterns.

    My approach is especially helpful for people who feel like they have tried many things, have been told their labs are “normal,” or know something deeper is going on but need a clear plan.